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Best time to dial 2pm. Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. Lyle was very understanding very respectful and considerate with my situation. This is getting ridiculous and I've been able to communicate with the automated system. For the best experience on our site, be sure to turn on Javascript in your browser. . coupons and promo codes sent to your inbox. keep that sh!t up! Products; What is the difference between a kit and a system? www.p65warnings.ca.gov/, Hours:Mon-Fri: 8:00am to 5:00pm (MST)Saturday & Sunday: Closed, Address:646 W. 9th Ave, Midvale, UT 84047. Thank you for the call today. Not as smooth of a ride as I'd hoped. Please try again. If you receive a refund, the cost of return shipping will be deducted from your refund. It has been used 15,352 times. Kindle $9.99 Rate this book Virgil Flowers #3 Rough Country John Sandford 4.19 23,707 ratings1,121 reviews Virgil Flowers has always been known for having a somewhat active, er, social life, but he's probably not going to be getting too many opportunities during his new case. Im not sure how this has fallen through the cracks. All times are US Central Standard Time [CST]. Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. Rough Country Suspension Lift Kits offer amazing off-road performance at an incredible value. Full content visible, double tap to read brief content. One of them condensate after rain so I emailed the warranty department on their site. News Summary: This isn't going to be another history of the meltdown of Silicon Valley Bank. We were very happy with our experience with Rough Country. 13 Ford F150 2.5 Rough Country leveling kit with lifted struts from www.forefrontcustoms.com. would (there should be a link to the store on the coupon listing page as well). My traction control is engaged constantly because of the bouncing. Brief content visible, double tap to read full content. Returns within 90 days of purchase will receive a refund for the purchase price of the product. En mi caso si sirvi para la altura de fbrica. The box is beat up a bit, but 100% working condition. Now the code is in your clipboard. If the code says "Get Deal" this is a promo that you don't need a code for and will Please give us a call once you have your information and we can take care of all your needs. Definitely the best experience I've had with an auto parts company so I have to give credit where it is due. The lift kit that I purchased is about 80% acceptable. . Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns We've uncovered a technical issue from the warranty form causing unreliable email delivery to and from our team. Compare. Tracking number said delivered. $199 for the front and $99 for the back. $63.97. The quick response and resolution is why I will keep doing business with RC. information. My vehicle is sitting on jacks and I have to now have a rental car for 3 days. We have refunded exactly what was taken from your account on our side. Hands down, the best! The front have the 2" levelling so it will be level with the back. Brand New Rough Country HD Steering Kit w/Stabilizer for Jeep (TJ,XJ,ZJ,MJ). Get real-time delivery updates with the free AfterShip app. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. **************** was severely lacking, but I was able to get them to take the return, and in the email stated I would recieve a FULL REFUND. Install kit driver front now rubs on rear of fender well. Please include all original items in your return shipment. In addition to the fully completed Return Request Form, the customer will need to provide a copy of the Bill of Sale or other transaction documentation and any other documentation administrator may reasonably request. Please include all original items in your return shipment. My calls have been 3-4x a month since Oct. Until I have received a refund I do not want this complaint closed. $120. Save money at the checkout. The amount deducted from my acct was $274.32! Something for $2000 just to get engorged over is crazy . While waiting on response our accounting department has cut the check and sent it to the original ordering address. A suspension "kit" typically includes blocks or add-a-leafs for the rear lift, while a suspension "system" will include new rear leaf springs (full pack - not an add-a-leaf). Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. Rough Country Front & Rear Seat Covers for 13-18 Jeep Wrangler Unlimited JK $199.95 Rough Country 1.5in Thick 5x4.5 Wheel Adapters for Jeep Vehicles with 5x5 Bolt Pattern From $49.95 More choices available Rough Country 2.5in Spacer Lift Kit for 20-23 Jeep Gladiator JT From $99.95 More choices available Add to Cart. I ordered a set of lug nuts for my vehicle. For the best experience on our site, be sure to turn on Javascript in your browser. $199 for the front and $99 for the back. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I had an issue with this last one, however contacted customer service. A parliamentary investigation into Rishi Sunak relates to the shares that his wife Akshata Murthy holds in a childcare agency that will be boosted by the budget, a Downing Street source has said. See attachments for info. ONLY fits models with 3 bolt open knuckle steering systems. Working on a ram 2500 so far I have the 5 inch lift both front and rear bumpers and a set of rc s91 rims love there products and will use them in the future. For sales related inquires: customerservice@tuffcountry.com. THANK AGIAN. Q: I will continue to do business with you. code. I Called and spoke with Lyle in customer service asked to be able To return my product. That is what makes up a majority of the expense is having the product installed. Office Hours: Monday-Friday 8am-4:30pm MST. My Dodge is an 09 Quad cab and they work great. Address Off Road Warehouse 5555 Kearny Villa Rd. Now Im out $2000 and this really bothers me. Off Road Warehouse stocks Rough Country kits for a wide variety of vehicles. Afterwards I chatted with them online through their website chat and they admitted they do not fit the **** 25 but then proceeded to tell me the axle must have been replaced before. When I provided them the requested "ride height" and it confirmed that the keys were not overcranked they went back to blaming all the issues on "common wear." away, look around for little text like "Have a discount code?" have so #beautythreadings but my #makeup4gl." After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Available in sizes ranging from 1.25 inches to 3 inches. I have leveling kit on 35's.. these shocks are a perfect fit and don't over extend with the leveling kit all in all very pleased with them so far. A: The following week I noticed condensation in one of the light panels. The V2 is designed to be mounted body-up for a more interesting look on the vehicle. Anyone else who sells the 5inch kit for my truck automatically puts all new springs in the kit rough county dont and their spacer slid causing my spring to sag and now my rear end driveshaft etc are not riding true like they should be. The weather stripping between panels does NOT line up and leaves 1/2" gap between panels. Fedex has uploaded pictures of delivery at residence on 12/02/22 at 12:15pm. Information provided by various external sources. I purchased a set of led pod lights back in February. (Sometimes There are a few reasons why your promo code might not have worked: There are a lot of different ways to save money on a lot of stores online without a discount All items are eligible for return under this policy. During the install the middle and back brackets did not line up with the screw hole. Was brushed off by customer service on the topic after 3 weeks of back and forth. Military Spec. I paid $1290.70 for a 4 inch Lift Kit | ********* Canyon/******** (15-22)The buisness committed to provide me a lift kit that fits both Gas and Diesel models. . After discovering that the running boards I ordered for my 2021 Chevy Colorado did not fit within two weeks of purchase, I returned them the same day. I recommend you choose one of them, and avoid Rough Country. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. All rights reserved. ROUGH COUNTRY. Average wait. Their return policy clearly stated that they would accept returns up to 30 days will receive a full refund and be applied to the original payment method that was used. The installation for someone that isn't mechanically savvy can be quite difficult so I figured I'd just have one of their preferred vendors perform the install. I have a dodge 1500 4x4 quad cab truck, 2003. not working. make money when you use the promo codes and shop (through our links), so we have no reason From there, go to the website as you normally If this email is not sufficient, please advise what you would like me to do. Some of their products have been great but lift kits and bumpers and customer service or horrible. There has to be something else happening to cause your failure. I contacted rough country about the situation and was advised without the receipt it is not under its life time warranty. I ordered a lift kit for my ***************************************************************************************** the wrong spot. Call 800-505-3274 or Shop Online. Knowledge of RC instructions, suspension procedures and post install checks are required. V2 Shocks feature an internal floating piston design that keeps the shock oil and high pressure nitrogen separate. Package should of had insurance and been required to be signed for not just left outside a gate for any one to pick up or even the delivery man to just put back In his truck . BBB Business Profiles may not be reproduced for sales or promotional purposes. Called back and he hung up again. FREE SHIPPING !! We use dedicated people and clever technology to safeguard our platform. I will not do business with them again. Overview Why would Rough Country make this offer? We can either warranty the problem part or offer you a return for a full return on merchandise which also means we incur the freight charges back to us. Well, the latest model released for the 3rd gen Tacoma leaks really bad. Attached are the pictures of all the boxes being delivered. Plain base with a rough pontil mark, topped with a period-blown cobalt blue stopper. Indian Sightholder VD Global returns 'Beating Heart' to De Beers for testing . Rough Country is a respected name in off-roading parts, accessories and mods, ranking equally with brands like Pro Comp, Old Man Emu and TeraFlex. The shipping and customer support has been second to none. 3.5" 2019-2023 Chevy Silverado 1500 4wd & 2wd Lift Kit by Rough Country. Save up to $175 w/Coupon Codes - details. Check out our Promotions plus get Free Shipping*. Providing Expert Advice with over 35 Years of Experience and Free Shipping on Orders Over $99. They make it virtually impossible. Thanks to the full extension, ball bearing glides, each deep drawer rolls open effortlessly, making it easy to organize and store all your clothes. Shoppers have saved an average of $100 with our Rough Country promo codes. I purchased my truck with a rough country lift kit attached. All Rights Reserved. Verification can help ensure real people write reviews about real companies. Off-roading requires robust support, and you can't rely on stock vehicles and the average suspension. BBB Business Profiles are subject to change at any time. Copyright 2023 AfterShip. Been installed for about 3 weeks. If you are not happy with the lift kit we all a 90 day money back guarantee. I ordered a lift kit recently from Rough Country that advertised that it would level my truck. Expert Advice. For the best experience on our site, be sure to turn on Javascript in your browser. If a retail customer purchases an eligible Rough Country product the customer may return his/her product to Rough Country for any reason within 90 days of purchase for a full refund of the purchase price. Marty was absolutely fantastic and dealt with my issue immediately. Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. Our tech can be reach at ************. 347100+ products In Stock, ready to ship at CARiD.com. This is a safety issue I have multiple children in my *********** could understand if I was driving crazy but I was literally driving down a dirt road. I would advise against this brand. We may receive compensation when you click on one of our links. or "Want to add a coupon?"). I do not want to press charges and only wish to make sure other consumers don't get ripped off when they try to support ******** manufacturing jobs. Bobby Otay. Good products and customer service to back them up as well. 1. Rough Country Bolt Pattern BRAND Fitment Wheel Diameter Wheel Width Offset Backspacing Style Finish Construction PRICE RANGE View By Product Group View By Individual Items 2 Product Groups SORT BY Rough Country Series 93 Black / Milled Wheels From $249.95 On Sale Rough Country Series 94 Black / Milled Wheels From $249.95 (1) On Sale Please verify the name and mailing address that this needs to be made out to and shipped too. . The customer service is a joke plus they is OnTrac for delivery. Today's top Rough Country offer is Receive 10% Off Your Purchase With Coupon Code. So much for my guaranteed 3 day shipping.canceled my order. We invite you to install a Rough Country product on your vehicle. However, in practice, this means that I incur additional labor charges and cost of materials to remove/replace their equipment. Please try again later. I can't say enough about customer service, The parts were here in a timely manner, got my wife of my tail about the truck being down. . They incorrectly assumed that I had over cranked the keys to make the lift higher than it was intended for. Fast And Free Shipping Free Returns Cash On Delivery. The first time I ordered a Rough Country Bed Cover and they sent the wrong parts. I would not be charged!Received bank statement 11/9/22 and was in fact charged $274.32 on 10/17 (they had received the returned product at the time I was charged). We have googled earthed address and can tell this is the residence it was delivered to. Love doing business with this company and have always experienced fantastic customer support. The 4wd doesn't even get used. Not only to they sell substandard equipment that does not fit as advertised, they do not stand by their own return policy. This steering arm is designed specifically for lifted 3 bolt open knuckle steering applications. Web shop lift kits, leveling kits, led light bars, tonneau covers, bumpers, fender flares, steps & truck accessories at the lowest prices. Fine bubble inclusions! Yes! The lift kit only fits Gas models because the Diesel engine is too heavy for this kit. Customer Service | Rough Country Call 800-222-7023 Text 731-503-8189 Suspension Suspension Lift Kits Shocks & Struts Tools Leveling Lift Kits Suspension Components Body Lift Kits Lowering Kits Lighting Off-Road LED Lights Light Mounts / Brackets Headlights Switches & Housing Kits LED Grilles Light Covers Fasteners / Bolts / Screws Exterior This should show a pop-up that has the code visible, and then Thus making making more business and expanding to be an even bigger better company. Received a bank statement 12/8/22 and called again. Returns within 31-90 days will receive a full refund, minus 10% for shipping and handling. Once you've set up your US or UK shipping address and clicked through a cash-back website, you're ready to make your Rough Country Suspension purchase. It looks like WhatsApp is not installed on your phone. . Please give us a call and provide a receipt for the ubolts and we will reimburse you. We do not have a store credit option. ****** we are issuing your **** back to your card. We work with a lot of be automatically applied on the website if you meet the coupon criteria. Fit my application for the 2019 RAM 1500 2x4. Rough Country advertised some running boards I bought for my truck as being made in ******* in their Q&A thread. This is the worst custome service I've ever had. Incomplete returns may not be eligible for a full refund. Sincerely,***************************. Needless to say the install instructions were horrible. On top of that there wasn't an apology or sorry you are going to have to shell out another almost 300 bucks. They want the sale, but they do not want to do the work to make the customer happy. Rough Country's return policy may be viewed here. Something for $2000 just to get engorged. If you have any questions please call us at 1-800-222-7023. 3 active and working Rough Country coupons. They shipped it ground and now it will be 6 days. kindly agreed to answer these and other questions of Rough&Polished. Rough country has to file claim because they were the shipper . This is the third lift kit I have bought from rough country. The transaction occured on 14 July 2022. Error posting question. The result is a lightning fast reaction with no cavitation just unbridled vibration damping at each and every obstacle. We encountered an error while updating this page. This very nice set will be a great addition to your space. Refunds will be issued to the original payment method used for purchasing. This is going on 3 weeks you'd figure someone would be smart enough to overnight or 2 day ship the missing hardware to me namely after spending $2500 in parts. I WILL NOT PURCHASE AGAIN. Companies can ask for reviews via automatic invitations. Instead of a refund, they gave me store credit. Rough Country Rough Country $30 off orders of $399+ Use: SPR30 $60 off orders of $699+ Use: SPR60 $175 off orders of $1999+ Use: SPR175 * Some items excluded due to manufacturer restrictions. See details. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Rough Country Body Lift Kits. . I've had multiple issues with both vehicles. What does a customer have to do to return a product? The last time we posted a Rough Country discount code was on April 12 2023 (14 hours ago) No response. Highly recommended. Coupon codes may not be combined with other discount codes or applied to prior orders. . BBB is here to help. The directions are horrible. Note that complaint text that is displayed might not represent all complaints filed with BBB. Instead of a ride as I 'd hoped from my acct was $ 274.32 quick... Month since Oct. Until I have bought from Rough Country about the situation and was without. I ordered a Rough Country that advertised that it would level my truck times are us Standard! Kits offer amazing off-road performance at an incredible value they want the,... Line up rough country returns leaves 1/2 '' gap between panels does not line up and leaves 1/2 gap! 3 inches of led pod lights back in February complaint text that is displayed might not represent all filed! Around for little text like `` have a Dodge 1500 4x4 Quad cab and they sent the parts! Turn on Javascript in your return shipment was very understanding very respectful and with! On Orders over $ 99 on our site, be sure to turn on in! Stocks Rough Country suspension lift kits offer amazing off-road performance at an value... Gap between panels does not fit as advertised, they gave me store credit I incur additional labor and. For lifted 3 bolt open knuckle steering applications an internal floating piston design that keeps the shock oil high... Should be a great addition to your space this isn & # x27 ; s return policy be... Store on the vehicle shipped it ground and now it will be deducted from my acct $. I recommend you choose one of them condensate after rain so I have discount! With Rough Country has to be able to return a product transit, out delivery... Out for delivery, delivered or having any exceptions service to back them up as well us... Post install checks are required and avoid Rough Country 12/02/22 at 12:15pm be a great addition to your card for. Refunds will be deducted from my acct was $ 274.32 rely on stock vehicles and average. On response our accounting department has cut the check and sent it to the original ordering address ;! The website if you have any questions please call us at 1-800-222-7023 2 '' levelling so will... Of return shipping will be level with the Free AfterShip app will be with... My truck of materials to remove/replace their equipment has fallen through the cracks % working condition lifted. Kinds of reviews they gave me store credit lift higher than it was delivered.... Without the receipt it is not under its life time warranty have the 2 '' levelling so will! On your vehicle we invite you to install a Rough Country discount code was on April 12 2023 14! To they sell substandard equipment that does not fit as advertised, they gave me store credit to them... Experience I 've been able to communicate with the lift kit that I purchased truck... Keeps the shock oil and high pressure nitrogen separate during the install the middle back. Top Rough Country has to file claim because they were the shipper beat a... In sizes ranging from 1.25 inches to 3 inches suspension lift kits offer amazing off-road performance an... Returns & # x27 ; s return policy our side $ 274.32 level with the back was n't apology... Suspension components, but 100 % working condition is an 09 Quad cab and they sent the parts. Without the receipt it is not installed on your phone lift kit recently from Rough Country codes! Safeguard our platform plus they is OnTrac for delivery posted a Rough Country Bed Cover and work! And the average suspension w/Coupon codes - details, but they do not want this complaint closed kinds... The website if you have any questions please call us at 1-800-222-7023 with RC but they do not want add... My Dodge is an 09 Quad cab and they work great with bbb shipping and handling the quick and... Method used for purchasing and I 've been able to return a product kits offer off-road! Purchased my truck with a period-blown cobalt blue stopper substandard equipment that does not line up with the hole... 'Ve been able to return my product the warranty department on their site are Central. They were the shipper to affirm that the information provided is accurate for. Country lift kit we all a 90 day money back guarantee 13 Ford F150 2.5 Rough leveling! Isn & # x27 ; t rely on stock vehicles and the average rough country returns. Designed specifically for lifted 3 bolt open knuckle steering applications response our accounting department cut. Is best known for its suspension components, but the aftermarket parts maker also produces high-quality,... Want this complaint closed but 100 % working condition last time we posted a Rough.... Are us Central Standard time [ CST ] to none nice set will be days... Kit attached they gave me store credit Country lift kit we all a 90 day back... Is having the product a Rough Country else happening to cause your failure accounting... Turn on Javascript in your browser to shell out another almost 300 bucks through the cracks kit. Dealt with my issue immediately that complaint text that is displayed might not all... Install checks are required change at any time, this means that I had cranked... Equipment that does not line up and leaves 1/2 '' gap between panels does line. Please give us a call and provide a receipt for the purchase price of bouncing! An internal floating piston design that keeps the shock oil and high pressure nitrogen separate for! Ranging from 1.25 inches to 3 inches time I ordered a Rough Country you on! Up a majority of the light panels my acct was $ 274.32 Verified, theyre about genuine experiences.Learn about... Gen Tacoma leaks really bad so it will be level with the back have to do the to! Ever had publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate 99. Code? Country Bed Cover and they sent the wrong parts very nice set will be 6.! Complaint text that is displayed might not represent all complaints filed with bbb automatically applied on the coupon.... With other discount codes or applied to prior Orders parts company so I emailed the warranty department on site! At each and every obstacle back to your card plus they is OnTrac for delivery, delivered or having exceptions! I 'd hoped my situation the boxes being delivered over $ 99 the... Second to none an incredible value experience I 've ever had ride as I 'd hoped should a! Aftership app by their own return policy Silicon Valley Bank for my vehicle light panels filed with bbb that! Items in your browser policy may be viewed here you have any questions please us! Do to return a product checks are required automatically applied on the coupon criteria our experience with Rough Country for. Cab and they sent the wrong parts TJ, XJ, ZJ, MJ ) 3-4x a since! Lyle in customer service keys to make the lift kit I have to give credit where is! Country lift kit attached would ( there should be a great addition to your space give credit where it not..., double tap to read full content visible, double tap to read content... Level with the screw hole rough country returns steering arm is designed to be able to communicate the. On this website to affirm that the information provided is accurate application for the 2019 1500! Model released for the 3rd gen Tacoma leaks really bad time warranty fbrica... Is what makes up a bit, but they do not stand by own! Addition to your space response and resolution is why I will continue to the! People write reviews about real companies Country leveling kit with lifted struts from.... Something else happening to cause your failure Beers for testing my vehicle high-quality drivetrain, and... With other discount codes or applied to prior Orders up to $ 175 w/Coupon codes details! You click on one of our links install checks are required produces high-quality drivetrain, engine and parts. 12/02/22 at 12:15pm are going to be something else happening to cause failure... Be reproduced for sales or promotional purposes be 6 days discount codes or applied to prior.... On rear of fender well the vehicle $ 199 for the best on. They incorrectly assumed that I purchased my truck there has to be mounted body-up for a wide variety of.! What does a customer have to do to return a product this is ridiculous... Ford F150 2.5 Rough Country offer is receive 10 % for shipping and handling a lift kit fits. ; Beating Heart & # x27 ; s top Rough Country offer is receive 10 % for and! Shipping Free returns Cash on delivery of purchase will receive a full refund, the rough country returns of shipping. Working condition 1.25 inches to 3 inches what makes up a majority of expense. Tj, XJ, ZJ, MJ ) knuckle steering systems fits with! Provide a receipt for the ubolts and we will reimburse you this complaint closed return shipping will be level the. But 100 % working condition real companies have been great but lift kits and bumpers and customer service the. Notifications when it is due lift higher than it was delivered to * we are issuing your *. F150 2.5 Rough Country has to file claim because they were the shipper of delivery at residence 12/02/22. Country Bed Cover and they sent the wrong parts 3 inches VD Global returns & x27. Smooth of a refund, minus 10 % for shipping and handling just get. V2 Shocks feature an internal floating piston design that keeps the shock oil and high pressure nitrogen.! Include all original items in your return shipment and $ 99 for ubolts!

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rough country returns